Due to the sacred nature of our products at ShivaSoul, we offer exchanges for items received in damaged condition. For more information, please visit our return policy page.

Once your order is shipped, you will receive an email with tracking information. You can use this to check the status of your delivery on our carrier’s website.

We accept various payment methods, including COD, credit/debit cards, net banking, and popular wallets. All transactions are secure and encrypted.

Orders can be changed or canceled within a limited time after placement. Please contact customer service as soon as possible to request any changes.

Currently, Shiva Soul ships only within India. We are looking to expand our shipping options in the future.